Shipping
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.iRealDoll offers Free Worldwide Shipping with the tracking number. For more information, please refer to the sections below.
1 Free Worldwide Shipping
2 Discreet Packaging
3 No Customs Duties and Taxes – We take care of all clearance charges including them on the sex doll package you order
4 Shipping Time Frame
Your adult dolls will be delivered to your doorstep within 5-15 business days:
Sex doll manufacturing will take 1~5 business days(we can ship out right away if the one you want in stock)
Shipping will take 5-12 days (depending on your location)
A tracking number are going to be provided once the item is ready for shipping. You’ll be ready to track your sex dolls at every step during the transit.
Small Items will take about 7-12 business days by E-packet.
5 Shipping Ways
Depend on the destination address, your sex dolls are getting to be shipped via FedEx, DHL or UPS.
Small items will ship out by E-packet or DHL small Item service.
6 Shipping Procedure
Your sexy doll will be manufactured expertly and with care. The following procedure will take place after you place the order:
An order confirmation is getting to be emailed to you after we receive the payment. We start manufacturing your sex dolls once the sex doll is ready to ship, we’ll send you a notification in email with the tracking number. So you check the shipping status with the tracking number. Sex dolls are getting to be delivered to your home or any location that’s suitable for you.
Payments
- We accept payment by PayPal.
- We accept payment by Credit Card(all major cards accepted)
Returns
- We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product.
- Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.
- We take product quality extremely seriously, every doll is thoroughly inspected and tested before leaving our factory.
- Upon initial receipt of the doll, if there appears to be a defect or damage, please contact us immediately at info@irealdoll.com. If the dolls is unused, we will honor a full refund of the doll + shipping to return the doll.
- We do not offer refunds for any other reason other than a product damaged on arrival.
Order Cancellations
- We understand that in rare cases of buyers remorse you may wish to cancel your order after purchasing.
- We allow customers to cancel their orders within 24 hours of placing the order.
- After 24 hours, if you still wish to cancel, there may be a restocking fee assessed and a partial refund issued.